Policies
Last updated 23 July 2026
These Terms of Sale govern purchases and quotation requests made through the GuestCare Essentials online store, the hospitality supply division of Signature Hospitality & Business Services(“SHBS”, “we”, “us”). By placing an order or submitting a quotation request you agree to these terms.
Prices are shown in Ghana Cedis (GHS) and include applicable product pricing at the time of order. Product images are representative; specifications may vary slightly by batch. We may correct pricing or availability errors and will contact you before proceeding if an order is affected.
Payments — card, mobile money and bank transfer — are processed securely by Paystack. We never see or store your full card or wallet details. An order is confirmed once payment is authorised and you receive an order confirmation email. For bulk or contract orders, request a quotation and our team will confirm specifications, pricing, availability and delivery timelines before any payment is taken.
We deliver across Ghana. Delivery fees and timelines are shown at checkout or in your quotation. Risk passes to you on delivery to the address you provide. See our Delivery Policy for details.
Your rights to return items and receive a refund are set out in our Refund & Returns Policy.
To the extent permitted by law, our liability for any order is limited to the value of the products supplied. Nothing in these terms limits liability that cannot be limited under Ghanaian law.
Questions about these terms? Email info@signaturehospitalitygh.com or call +233 26 808 6344.
